OUR PLACEMENTS

Placement summary

SoConnect Ltd, a fast-growing telecoms company, has an excellent opportunity for a graduate to help expand our business through relationship building, customer service and account management. This is a 12 month placement with view to permanent hire, based in Galashiels.

Job description

Working closely with the Sales and Operations Manager, you will be looking for opportunities to supply our range of services to businesses across the UK.

You will manage new enquiries generated from the website and proactively build relationships with these, as well as sales customers from Pay Per Click advertising, in order to bring them into Account Management and increase sales.

Whilst this is primarily a desk based role, the successful applicant will be highly driven, motivated and able to use their own initiative.

Day to day tasks will include:

• Following up warm leads generated from website and direct enquiries
• Following up daily account management calls
• Building and designing Account Management plans
• Scoping and agreeing these Account Management plans with customers
• Implementing Account Management plans on a daily, monthly and annual basis
• Customer service and liaison as part of the wider team
• Liaising with suppliers and project implementation
• Contributing to the strategic sales strategy of company.

SoConnect is an innovative telecoms company selling communications solutions across the UK. Due to continued growth we require a Sales & Operations Assistant to identify new sales opportunities and generate business. This is an excellent opportunity for the right calibre candidate to benefit from training and develop within a fast-moving sector.

By offering this opportunity our intention is to develop the successful candidate to a point where a permanent role will be offered.

Qualifications

Essential

Any good degree in a related subject will be considered

Ideal

Some knowledge of ICT

Skills / Experience

Essential

• Excellent time management and organisational skills
• Strong communications skills, both written and verbal
• A positive, can-do attitude Proactive with excellent self-management skills to take ownership for completion of tasks
• Quick learner with ability to take in technical knowledge for sales conversations

Ideal

• Any previous commercial experience a plus.
• Some knowledge or general understanding of any of the following would be beneficial: - IP Telephony / VOIP; LAN/WAN Networking; Hosted/Cloud Applications.

Benefits

Company Benefits:

SoConnect is a small team of driven executives, striving to deliver excellent customer service at all times. The successful candidate can expect to develop directly from working in this exciting environment with full product training offered on an ongoing basis.

Placement Benefits:

As part of the TalentScotland Graduate Placement Programme, the candidate will benefit from support from a team within Scottish Enterprise and may have access to training.

Additional information

Location: Galashiels

Planned interview date: 19/09/2013

Preferred start date: 06/10/2013

Company information

SoConnect is a team of less than 10 people in Galashiels, with offices in Edinburgh & Stevenage. The telecoms sector continues to grow as technology changes and internet connectivity requirements increase – we continue to grow beyond all expectations and aim to be the best provider of telecoms services in the UK.

Company sector: Enabling Technology ICT

www.soconnect.co.uk

This placement may result in a permanent employment afterwards