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What’s your company’s background?

The Interactive Design Institute was founded in 2004 and is currently the UK’s leading provider of art and design-based qualifications delivered online.

IDI has been a collaborative partner of the University of Hertfordshire since 2008, and has more than 600 students from 44 countries worldwide.

What piece of work was the graduate involved in?

Our graduate was involved in the creation and maintenance of administrative systems for the academic and pastoral advice, guidance and support required by our students.

Why did you decide to take on a graduate?

We were keen to recruit someone with recent, relevant experience in education. Someone who could understand the student perspective from a consumer’s point of view, so to speak.

What benefits have you had from employing a graduate?

Recent experience in education meant that our graduate could advise our academic team from a consumer’s perspective. This informed many of the decisions we made regarding our academic and pastoral support for students.

What knowledge and skills did the graduate brought to your organization?

Again, it was the vital recent experience of the higher education system and student expectations. In terms of skills, we found our graduate to be capable of collating information, making decisions and being pretty well-organised.