Closed CLOSING DATE: 07/04/2019

Visioncall UK LTD

IT Project Graduate

0 Application(s) to date

Undergraduate Degree, Postgraduate Degree

Closing Date:
12 months
Ref code

Placement summary

Visioncall have an exciting opportunity for an IT Graduate to be part of a new team to develop, test, train and roll out a new software platform. This 12 month placement will be based in our Central Support office and Cambuslang near Glasgow. 

Job description

Project Description

We are currently embarking on a digital transformation journey that will play a key part in the current growth plans for the business.

Your role will sit alongside the project manager and software development partner to deliver and implement a new CRM system throughout the company.

Placement Objectives

You will be tasked with playing a key role within our digital transformation project team to help support the development, testing, training and implementation phases.

Role Description

Main tasks and responsibilities:

  • Managing the data cleansing process for all records
  • Mapping data for migration between existing and new system
  • Liaising with external developer
  • User testing
  • Producing training documentation
  • Upskill users on CRM system
  • Building reports and dashboards
  • Hardware support – set up new mobile devices for accessing new CRM system
  • Providing support through IT Helpdesk


You will be degree qualified in an appropriate IT discipline.

Skills / Experience

Essential Skills


  • Mobile field services
  • Windows 7, Server 2008 environment
  • Firewalls/routers
  • Printers
  • Various client applications
  • Relevant Cisco or Microsoft IT Certifications, or equivalent


  • Excellent communication skills
  • Good problem-solving skills and a can-do attitude
  • Professional and confident telephone manner
  • Effective communication skills
  • Ability to prioritise and focus to complete projects
  • Excellent attention to detail

Desirable Skills

  • Salesforce
  • Understanding of HTML


Placement benefits

As part of your ScotGrad placement, you will be able to participate in a couple of training courses mainly online, and one classroom based. The courses are themed around environmental management and quality standards and will provide you with knowledge and skills which will enhance your current and future skills.

ScotGrad placements also offer a unique opportunity to connect with a vast network of graduates and ScotGrad alumni. All graduates appointed through the programme are encouraged to make use of the ScotGrad LinkedIn group to communicate with other ScotGrad participants, learn about any professional development opportunities and build up a professional network.

Additional information



15th April 2019

Company information

Our Mission & Purpose

At Visioncall we passionately believe that by improving levels of sight we can transform the lives of our patients by enabling them to see the world better. It’s a big idea and it’s the beating heart of everything we do. Everyone has a fundamental right to sight, this most essential of human senses as fully as possible. This purpose has been at the core of what Visioncall do for over twenty years. We are the leading home eye care company and consider ourselves fortunate to work in partnership with some of the biggest and brightest care home groups across the UK. We have over 7000 Care Home Partners and look after around 150,000 elderly and vulnerable adults. We are a small niche business and employ just over 200 people, throughout the UK.

Our Culture

The customer is at the heart of everything we do at Visioncall and we have a culture which empowers all of our people to deliver excellent service every time. We have a number of key qualities which are central to the way we communicate with each other and our customers; respect, empathy, honesty and integrity and when things go well, we put a real emphasis on recognising and celebrating our achievements. Work-life balance is high on our agenda, and we encourage our people with the opportunity of flexible working conditions.

Our Values

What do mean when we talk about our Values.

Working hard and having fun is a great starting point. But we also want people to Respect and Discover each other and work together to get the best results, adapting to any changing priorities.

You will have the ability to act with Integrity and Transparency when communicating with Colleagues. You will need to have a strong desire to; Learn, Innovate and the motivation for Continuous Improvement to do things better.

These values are important to us because our way of working is less structured than that of many other organisations we don’t just want to fill jobs, we want to partner with people and we want to recruit unique individuals who share these key values.


Company website: Www.visioncall.co.uk

Jennifer Wilson